CANCELLATIONS, ALTERATIONS, OR CHANGES
Riders may cancel for a full refund at any time up to 72 hours prior to scheduled departure. You may cancel, alter or change by sending us an email or by calling us at 1-(888)-REV-0123.
If we cancel for dangerous weather conditions (see rainy day policy), riders will receive a full refund as well.
There’s an old saying that there’s no such thing as bad weather, only insufficient preparation. Rainy days are a fact of life everywhere, and while railbiking one just needs to be prepared. It’s always a good idea to dress in layers or bring a change of clothes in case of less than sparkling weather!
We run rain or shine, unless dangerous weather conditions are occurring or imminent, based on the judgment of tour guides at the time of the trip. Whenever possible, we try to wait out any questionable weather.